Shipping policy

Shipping Regions

We currently ship within the UAE only. All orders are shipped on the same day.

Shipping Fees

Shipping and handling charges are shown at checkout before you confirm payment.
We may change shipping fees over time, but the fee displayed to you at checkout is the one that applies to that order.

Delivery & Risk of Loss

We will arrange delivery to the address you provide at checkout.
Risk of loss passes to you once the order is delivered or made available by the courier at the address you specified (e.g. building reception, parcel box, guard room where applicable).
We are not responsible for delays caused by couriers, customs, weather, or other events outside our reasonable control.

Incorrect or Undeliverable Addresses

Please check your address details carefully. If a shipment is returned because:
The address is incorrect,
The parcel is unclaimed, or
Delivery was refused without valid reason,
we may (at our discretion):
Reship the order (additional shipping fees may apply), or
Refund the product price minus shipping and any return charges from the courier.